OFFICE PROCEDURES 

 

We are seeing patients with respiratory symptoms including cough, sore throat, fever and/or runny nose. Patients with these symptoms should call or email us at 1110docs@gmail.com to arrange a phone call or visit, depending on the condition. 

 

There are more e-mails and phone calls than usual right now. All our doctors are also working outside the office to help in the pandemic effort. We are doing the best we can under extreme circumstances. Please understand:

 

- we will aim to respond to emails within 72hours from the next business day

- your request will go to your doctor, nurse, or physician assistant, who will determine the level of urgency required

- we are seeking to avoid full physicals during the pandemic

-many concerns can be managed by phone, email, or video call 

-some concerns will need to be managed with an office visit - this will be worked out between patient and physician, based on medical circumstances.

VACCINE UPDATE:

Vaccine availability will be publicized on the news and on all social media platforms like Twitter as well as on the North York General Hospital website.
 

Please also visit https://covid-19.ontario.ca/book-vaccine/ or if you live in Toronto, https://www.toronto.ca/home/covid-19/covid-19-vaccines/covid-19-how-to-get-vaccinated/.  These websites can tell you which age groups are being vaccinated at pharmacies or other clinics.

Here is a website you can review if you are feeling hesitant to get the COVID vaccines:

https://www.hopkinsmedicine.org/health/conditions-and-diseases/coronavirus/covid-19-vaccines-myth-versus-fact

WHAT TO DO IF YOU HAVE BEEN EXPOSED TO COVID-19 OR ARE CONCERNED ABOUT SYMPTOMS THAT COULD BE COVID-19

 

If you need to be seen or examined for an ear, throat or lung symptom, see us here or book an appointment at the Branson Covid Cough and Cold clinic (NYGH).

Contact us or Public Health or Telehealth Ontario. 

The number for Public Health Unit in Toronto the number is 416-338-7600 and Telehealth is 1-866-797-0000.

 

IF YOU HAVE SIGNIFICANT RESPIRATORY SYMPTOMS, SHORTNESS OF BREATH, OR CHEST PAIN, GO TO THE EMERGENCY DEPARTMENT. 

ADDITIONAL INFORMATION:

This video gives tips on how to use a mask correctly, and how to store masks for future use : 
https://www.youtube.com/watch?v=z-5RYKLYvaw

FREQUENTLY ASKED QUESTIONS:

Is there anything that can protect me, my family, or my community from the virus?

1) practice social distancing (stay at least 6 feet apart from others)

2) avoid congregate settings (places in which many people group together)

3) frequently wash your hands with soap and water or use 70% alcohol hand sanitizer

4) wear a mask when indoors, in public spaces or in any situation in which you may not be able to socially distance.